1 Year Workmanship Limited Warranty

Cosmic Ears provides a limited warranty for material defects or workmanship in either the external shell or the internal components for a period of one (1) year from the original shipping date.

This warranty does not cover:

  1. Damage or breakage caused by misuse, abuse, excessive wax build up in sound tubes, excessive volume, shock, negligence, acts of God or anything else due to use of Cosmic Ears products contrary to Cosmic Ears instructions.
  2. Continued use of the in-ears after any issue has been reported.
  3. Drivers from donor IEMS in reshelled orders (CER) after the product has been received and confirmed in working order from the customer.
  4. Product or part that has been modified or altered without the written permission of the company.
  5. Damage or breakage caused by modification or service performed by anyone other than Cosmic Ears.
  6. Cables or pins broken in the socket are not covered under Warranty.
  7. Cables are not covered by the 1 year warranty. Cables are covered by a 30 day warranty from order dispatch.