At Cosmic Ears our number one priority is the safety and wellbeing of our staff and customers.
As we continue to follow the advice and recommendations from the government and health authorities, we have taken extra measures to ensure our working environment is as safe as possible during these unprecedented and unimaginable times.
Our products are produced in laboratory conditions, so we already have a clean and hygienic environment. We already follow many of the recommendations, however, we are taking extra measures as per the guidelines:
- Our employees have been reminded to wash their hands for 20 seconds more frequently and when appropriate will use latex gloves.
- We frequently clean and disinfect objects and surfaces that are touched regularly, using our standard cleaning products.
- All our employees are actively following the social distancing guidelines and we have also implemented this within our workplace.
- All our products are cleaned and disinfected before they are shipped out.
- Only employees are allowed in our offices, deliveries and couriers are met at the door and we take extra care when taking physical goods into the office.
- We are not accepting any meetings, impression taking or demo sessions until further notice.
Currently business is almost as usual, however, the landscape is changing on a daily basis. We will ensure we adhere to any recommendations, advice and guidelines given by the government.
We thank all our customers for their patience during this time, we are always here to help in any way possible and our customer service is still in full operation.